Our Policies | Carolinian Beach Resort

Room Type

Check In

Check Out

Guest

Deposit & Cancellation Policies

An advance deposit equal to the first night’s lodging is required at the time of booking, the balance is payable upon arrival.
No personal checks will be accepted for payment of the account.
Your deposit is refundable if you cancel the reservation at least 7 days before arrival. A $50 administrative fee applies to each cancellation.
If you cancel within 7 days of arrival, your deposit will be forfeited.
No-shows will result in deposit forfeiture.

In-person check-in time begins at 4:00 p.m. on your scheduled arrival date.
Check-out time is anytime before 10:00 a.m. on your scheduled departure date.
Kindly note that the credit cards used to make payments on your reservation and the persons to whom the cards are issued must be present with a government-issued photo ID at check-in. The name on the card and ID must match fully. Also, the credit cards used MUST have an embedded chip that works properly and a balance greater than $1.00 at check-in, or they will be refunded and another credit card will be charged. This is required for check-in, even if full payment has already been received. Remaining room charge balances are due at check-in.
Guests under 21 are not admitted unless accompanied by an adult.
No refund is available for early departures once you have checked in and paid the balance.
The balance due at check-in is payable by credit card only. We accept Visa, Mastercard, Discover and American Express. Prepaid cards are not accepted.

Free guest parking is available in the parking garage located on Withers Drive, across the street from the resort, one block back.
Trailers are not permitted on the property.
1 Bedroom Suites and smaller will receive 1 parking pass at check-in.
2 Bedroom Suites and larger will receive 2 parking passes at check-in.

This property is strictly non-smoking.
Smoking of any kind—including cigars, cigarettes, e-cigarettes, marijuana, or other substances—is not permitted in guest rooms, on balconies, or in any public areas of the property.
Violations will result in a cleaning fee charged to the room account and may lead to eviction.

Pets are not permitted. However, all ADA-recognized service animals are always welcome.

We are a limited-service facility, and daily housekeeping isn’t provided.
Room towels are provided for the unit you are staying in and are for in-room use only.
If you have a specific accessibility requirement, please let us know at the time of booking.
Special requests such as specific rooms and floors cannot be guaranteed.
Carolinian Beach Resort website photographs represent a sample of selected accommodations. Some units are individually owned, so decor may vary.
Your reservation includes buffet breakfast for two guests at Magnolia’s at 26th. Tickets are valid only on the date they are issued. ***Extra breakfasts are available for $10 + tax*** just a short walk from the hotel.
We reserve the right to cancel or modify reservations where it appears that a rate or booking was made due to a system error, pricing mistake, unauthorized rate loading, or other technical issue.